Alot of frequent actions like for instance asking questions for extra info are already built-in to the system by the simple click of a button to send a mail. We also make use of a booking tracking system (which you arent obliged to use), so you can easly view each step already done or not done.
For now not, and due to the constant new features it will be very difficult to keep these up to date. This would also cause delays with each update due to the sheer number of translations that have to happen. On a long term view these will be available. If you do need another language, we can look at it together, or maybe you could translate yourself ?
You can always mail us with your ideas and we will have a look and if this new function is applicable to all our clients. When it is and we have the time to develop new functions, we will try to add your functions in an upcoming release.
We can always have a look at your needs. If applicable to all our customers this can be free. If this is a specific feature just for you we have to look at the impact on the whole system and we can develop it against a cost (this can be monthly or a 1 time fee).
We try to mimic your current invoices as good as possible. If this takes a long time to accomplish (due to the complexity of your invoice and additional cost may apply. But we need to have a look first at your current invoice.
You can do this by sending us a mail before your new invoice arrives for next month like stated in the agreement. Once the invoice has been created and sent, you will be able to use the system till the end of the next month.
If you want we can give this to you. This can only be done till up 30 days after your cancellation, since your data will be erased. So if you decide to ever use the system again, accessing your older data is not possible.